BrainX is a UAE online tutoring platform run by BrainX Learning FZE (Sharjah Publishing City Free Zone). Every student is matched with a dedicated teacher for live one-on-one video classes, and also gets an AI tutor for doubts between classes, auto-graded assessments and a parent dashboard.

How do BrainX online classes work?

Classes happen live, one-on-one, over video on a schedule built around the student. Each session includes homework, assessments and progress tracking, with recordings and study materials afterwards. Between classes, the BrainX AI tutor answers doubts and explains concepts, and parents can follow attendance and results.

Which curricula and boards does BrainX support?

BrainX supports CBSE, ICSE, IGCSE, IB, GCSE, American, British and UAE MOE curricula, in subjects including Mathematics, Science, Physics, Chemistry, Biology, English, Arabic, Hindi, French, Malayalam, Social Studies, Economics, Business Studies, Accountancy, ICT and Computer Coding, plus Spoken English and Spoken Arabic.

Is BrainX suitable for any age or grade?

Yes — BrainX matches tutors to students across grade levels, from early school years through senior secondary, tailoring pace and teaching style to the student.

How do I book a free demo class?

Sign up on the BrainX website or app and request a demo class — our team will match you with a suitable tutor and schedule a live session at a time that works for you.

Privacy Policy

Last updated: 17 September 2026

This Privacy Policy describes how BrainX ("BrainX", "we", "us" or "our") collects, uses, stores and protects personal information when you use the BrainX learning platform — including our website at learnwithbrainx.com and the BrainX mobile application (together, the "Service"). By using the Service you agree to the practices described in this policy.

1. Who we are

BrainX is an online learning management platform that connects students, parents and teachers for live online classes, assessments, homework and progress tracking. For any privacy question or request, contact us at info@learnwithbrainx.com.

2. Information we collect

Account information — name, email address, phone number, role (student, parent or teacher), grade, school name and profile photo.
Learning data — enrolled courses and batches, class attendance, assessment submissions and scores, homework, and learning progress.
Communications — messages, photos, files and voice messages you send in the in-app chat, and records of voice calls made through the app (for answered calls we store the call event and duration, not a recording of the conversation).
Class recordings — live classes conducted via Google Meet or Zoom may be recorded so enrolled students can replay them. Recordings are uploaded as unlisted videos to BrainX's own YouTube channel and played back inside the Service (see section 7). Participants are part of these recordings.
Payment information — fee and payment records (amount, date, status). Card details are processed by our payment providers and are never stored on our servers.
Device information — device type, operating system, app version and a push-notification token, used to deliver notifications and calls.
Usage information — pages and features used, to keep the Service reliable and improve it.

3. App permissions

The BrainX mobile app requests these permissions, only for the purposes below:

Camera & photos — to take or attach pictures in chat and upload homework or a profile photo.
Microphone — to record voice messages and to make in-app voice calls.
Notifications — to alert you about classes, messages, assessments and calls.

You can revoke any permission in your device settings; related features will stop working but the rest of the app remains usable.

4. How we use information

To provide the Service: run live classes, chat, assessments, attendance and reports.
To notify you about class schedules, homework, results and messages.
To let parents follow their child's attendance, fees and progress.
To process fee payments and send payment reminders.
To secure the Service, prevent abuse and fix problems.
To comply with legal obligations.

We do not sell personal information, and we do not use it for third-party advertising.

5. Children's privacy

BrainX is designed for school students and is used with the involvement of a parent or guardian. Student accounts are created through enrolment with parental consent. We collect from students only the information needed to deliver classes and track learning, we never sell it, and we do not show third-party advertising to students. A parent or guardian may review or request deletion of their child's information at any time by contacting info@learnwithbrainx.com.

6. How information is shared

Information is shared only with service providers that help us run the Service, under their own safeguards:

Google Meet / Zoom — hosting and recording live classes.
YouTube (Google) — storing and playing back class recordings through the YouTube API Services (see section 7).
Bunny.net — content delivery and storage of uploaded files, recordings and learning materials.
Firebase Cloud Messaging / Apple Push Notification service — delivering push notifications.
Payment providers — processing fee payments.

Within the platform, your name and profile photo are visible to members of your classes (e.g. in group chat and read receipts). Teachers and school administrators can see the learning data of their own students. We may disclose information if required by law.

7. YouTube API Services

BrainX uses the YouTube API Services to store and play back class recordings. By watching recordings in the Service, you are also subject to the YouTube Terms of Service and the Google Privacy Policy.

What we upload — after a live class, its recording is uploaded to BrainX's own YouTube channel as an unlisted video (not searchable or listed publicly), with the class name and date as its title.
What we access and store — we use the YouTube API only on BrainX's own channel, authorised by BrainX. We store the YouTube video ID and its processing status alongside the class session so enrolled students can replay it. We do not access, collect or store data from students', parents' or teachers' personal YouTube or Google accounts.
Playback — recordings play through the embedded YouTube player. When a recording is played, YouTube/Google may collect information such as device and usage data and set cookies, as described in the Google Privacy Policy.
Who can see recordings — only enrolled members of the class (and their teachers and BrainX administrators) are shown recordings inside the Service.
Sharing — YouTube API data is not sold or shared with any other party, and is not used for advertising.

Revoking access. Any Google account that has authorised BrainX can revoke that access at any time from the Google security settings page. Once access is revoked, BrainX can no longer upload to or read from that account.

Deleting recordings. To have a class recording that includes you or your child removed, email info@learnwithbrainx.com with the class name and date. We will delete the video from YouTube and remove its stored YouTube data from our systems within 30 days.

8. Data retention and deletion

We keep personal information while your account is active and as needed for legitimate business or legal purposes (for example fee records). You can request deletion of your account and associated personal data by emailing info@learnwithbrainx.com from your registered email address. We will action deletion requests within 30 days, except for records we are legally required to keep.

9. Security

All traffic between your device and our servers is encrypted with HTTPS/TLS. Access to personal data is restricted by role, and passwords are stored only as salted hashes. No method of transmission or storage is 100% secure, but we work to protect your information with industry-standard measures.

10. International transfers

BrainX serves families in more than one country (including the UAE and India). Your information may be processed on servers located outside your country; wherever it is processed, it is protected as described in this policy.

11. Your rights

Depending on your location, you may have rights to access, correct, export or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at the email below — we will respond within 30 days.

12. Changes to this policy

We may update this policy from time to time. Material changes will be announced in the app or by email, and the "Last updated" date above always reflects the current version.

13. Contact us

BrainX — learnwithbrainx.com
Email: info@learnwithbrainx.com